"Why does my bank statement have a charge for hub4me.com?" 

Example Statement

Your Online Dating Services Company

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This transaction is in relation to a subscription which you have signed up to through one of the sites with which Hub4me is affiliated. 

Call Us +44 20 3965 9339Contact our team

"How can I help?"

FAQ's

“Why am I being charged?”

The charge you are seeing on your statement is in relation to your subscription for online dating services. 

You can take up one of our premium membership plans by visiting the 'membership' page of the site on which you are registered. 

You can cancel your paid membership by visiting the 'Membership' area of your online dating profile's settings. 

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

Text STOP to 89595 to halt any more mobile billing payments.

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

© Hub4me.com, All Rights Reserved.

“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Occasionally, providers will stop payments due to the nature of our sites. Should this happen to you, please get in touch with your bank to let them know your intention to continue the transaction. 

Hub4me.com is operated by HubPeople Ltd.
Third Floor, Rose House, 51-59 Circular Road, Douglas, Isle of Man, IM1 1AZ

Hub4me is a provider of globally distributed sites which are specialised in online dating.

We can check this for you, please enter the email address which is most likely to be associated with a profile that you have created and we will advise you of the site your membership is with. 

Submit a query to our team

hub4me.com